Repair Service
Please contact the retailer if you need help. They can provide you with the necessary assistance to solve your problem or plan a repair if necessary. Make sure you have the serial number handy before contacting them.
* The serial number is located under your product, on the original box or via the Segway-Ninebot app. It looks like: N2G .....
You can contact our after-sales team by phone at the number below or by using this contact form below:
Service phone: +386 17775143
Contact the After-Sales Service Team
Spare parts
Looking to replace your tyres or brakes? You can now purchase spare parts to give a second life to your product!
Visit our online store to explore the options.
Buy spare parts